SMS/MMS MOBILE MESSAGING MARKETING PROGRAM:

By subscribing to Power House Lithium text notifications, you agree to receive automated marketing text messages from us about our products and services at the phone number you provided when you subscribed, and that the messages may be sent via automatic telephone dialing system or other technology. Message frequency is recurring. Consent is not a condition of purchase. Message and data rates may apply. Reply STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT to opt-out and HELP for customer support. You may receive an additional text message confirming your decision to opt-out. You understand and agree that attempting to opt-out by any means other than texting the opt-out commands above is not a reasonable means of opting out.

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at powerhouselithium@gmail.com.

·  Mobile Information Sharing:

'We do not share your mobile information with third parties for marketing purposes.'

·  Consumer Data Transfer: 

'We do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties without advance notice.'

Tech Support Text Messaging

PowerHouse Lithium text messaging will include service and tech support messaging, including texts, pictures and in some cases videos. You can cancel the SMS service at any time. Just text "STOP" to the short code. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at {support email address or toll-free number}. Carriers are not liable for delayed or undelivered messages. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies based on customer support & service requests. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. If you have any questions regarding privacy, please read our privacy policy: https://powerhouselithium.com/pages/privacy-policy

Privacy Policy

 

This Privacy Policy explains how the mobile application Powerhouse Smart Charger (“App”, “we”, “us”) handles information when you use the App on Android or iOS. By using the App, you agree to this Policy.

1. Overview

Powerhouse Smart Charger is a utility app that helps you discover, connect to, and control compatible Powerhouse Bluetooth battery chargers. The App is designed to communicate with nearby charger hardware over Bluetooth Low Energy (BLE).

We do not require you to create an account, and we do not operate an in-app advertising network.

2. Information We Access or Process

2.1 Bluetooth and nearby devices

To provide core features, the App may access:

• Bluetooth radio status (on/off)
• Nearby Bluetooth Low Energy devices that broadcast a name or advertising data
• Device identifiers used by the operating system for Bluetooth connection (for example, device ID / peripheral identifier)
• Charger status data exchanged with the connected device (such as voltage, current, fan status, charge status, battery type, and storage mode settings)

This information is used only to scan for chargers, maintain a connection, display status in the App, and send user-initiated control commands to the charger.

2.2 Location permission (Android, where required)

On some Android versions, the system requires location permission to scan for Bluetooth devices. If requested, this permission is used only to enable Bluetooth scanning. The App does not use GPS to track your physical location, does not build a location history, and does not sell location data.

2.3 Information we do not intentionally collect inside the App

The App itself does not require registration and does not ask you to enter customer profile fields in-app. Unless required by the operating system for Bluetooth functionality, the App does not intentionally collect:

• Name, email, phone number, postal address, or account credentials inside the App
• Contacts, photos, microphone, camera, or calendar content
• Precise continuous location tracking for marketing or analytics
• Payment card information inside the App

2.4 Customer information on our websites (important)

The App may contain links that open our websites in a browser, including product registration, warranty claim, technical support, and the official website. If you choose to use those pages, you may submit customer information such as:

• Name and contact details (for example email address and phone number)
• Shipping / mailing address (if needed for warranty or support)
• Product / charger information (model, serial number, purchase date, proof of purchase)
• Support request content and related attachments you choose to provide

That customer information is collected and processed on the website (or by our support team), not through an in-app account system. It is used only to:

• Complete product registration
• Handle warranty claims and after-sales support
• Respond to technical support requests
• Communicate with you about your request when necessary

We do not sell customer information. Website forms and support channels may be subject to additional notices on those pages. If you do not submit those forms, we do not receive that customer information from the App’s Bluetooth control features alone.

3. How Information Is Used

Information accessed by the App is used to:

• Find and list compatible Bluetooth chargers
• Connect to a selected charger and show live status
• Send control commands you initiate (for example, storage mode, battery type, BMS wake-up)
• Maintain app stability and basic on-device functionality

4. Data Storage and Transmission

• On-device processing: Charger discovery, connection, and control primarily happen on your device and over a local Bluetooth link to the charger.
• No account cloud database: The App does not require login and does not sync a user profile to our servers as part of normal charger control.
• External links: The App may contain links to our websites (for example, product registration, warranty, or support pages). Those websites are governed by their own privacy notices when you visit them in a browser.

5. Sharing of Information

We do not sell your personal information. We do not share Bluetooth charger session data with advertisers.

We may disclose information only if required to:

• Comply with applicable law, regulation, legal process, or governmental request
• Protect the rights, safety, or property of users, the public, or Powerhouse Lithium

6. Third-Party Services

The App’s core charger-control features do not depend on third-party advertising SDKs. If you open linked websites (such as www.powerhouselithium.com), those sites may use their own cookies or analytics under their own policies.

App distribution platforms (Google Play / Apple App Store) may independently collect install, crash, or usage diagnostics according to their own terms and privacy policies.

7. Data Retention

Bluetooth session and charger status information is processed for the active session on your device. We do not maintain a separate cloud retention schedule for charger telemetry from this App because the App is not designed to upload that telemetry to our servers for storage.

8. Children’s Privacy

The App is intended for general consumers who own compatible battery chargers and is not directed to children under 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children.

9. Your Choices, Permissions, and Customer Rights

• You can deny Bluetooth (and, where applicable, location) permissions in system settings. Without these permissions, scanning or connecting to chargers may not work.
• You can disconnect from a charger at any time in the App.
• You can uninstall the App at any time to remove it and its local app data from your device.
• If you previously submitted customer information through our website (registration, warranty, or support), you may contact us to request access, correction, or deletion of that information, subject to applicable law and records we must keep for warranty/legal reasons.
• You can choose not to use website registration or warranty forms; the Bluetooth control features of the App do not require those submissions.

10. Security

We take reasonable technical and organizational measures appropriate to the nature of a local Bluetooth utility app. Please note that no method of electronic transmission or storage is 100% secure, and Bluetooth range and environment can affect connection reliability.

11. International Users

The App may be used in different countries. Because core processing occurs on your device and over local Bluetooth, your information is primarily handled on the device you use.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the App after an update means you accept the revised Policy.

13. Contact Us

If you have questions about this Privacy Policy, the App, or your customer information (including registration / warranty / support data), contact us:

• Email: Powerhouselithium@gmail.com
• Website: www.powerhouselithium.com
• Privacy / customer data requests: please email us with the subject line “Privacy Request” and describe what you need (access, correction, or deletion).

© PowerHouse Lithium LLC